Shipping policy
Thank you for shopping with Ella-b & Co. The following is our shipping policy where you can find answers to questions you have about shipping times and rates.
Domestic Shipping Policy
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for deliver. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Damages
Ella-b & Co is not liable for any products damaged or lost during shipping. If you receive your order damaged, please file a claim with the delivery service. Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We do not ship internationally at this time.